CANCELLATION POLICY

We appreciate your booking an appointment with us and entrusting us with your skincare needs. Because our providers work by appointment only, your chosen time of booking is reserved exclusively for you to ensure you receive our full attention and devotion to your appointment. We ask that you please review our cancellation policy.

If you need to reschedule or cancel an appointment, we require a minimum of 24 hours notice. If you need to cancel your appointment, please call or text us at 903-235-8922. Emails will not be accepted as appropriate cancellation as we may not be monitoring our emails hourly throughout the day.

The following charges will be incurred for last-minute cancellations and failure to show for appointments:

*More than 24 hours’ notice – No Charge for cancellation. We appreciate your consideration of our time!

*Less than 24 hours’ notice – 50% of the service price with a minimum of $25 will be charged to your card on file or will be invoiced to you.

*Failure to show without notice or same day cancellation – client will be charged in full.

****No shows will be required to pay in full for their next appointment in advance prior to booking.

Cancellations via email are not accepted as we do not always have time to check emails between clients.

Please understand that arriving late may limit the time we made available for your treatment so please do your best to arrive on time. Your timely arrival is greatly appreciated.